Introduction
YOUTOR is an internet platform that connects ‘Seekers’ (Questioners) with ‘UTORs’ (Experts) to solve problems and questions effectively, promptly and easily. To ensure a positive and safe community, certain etiquette and rules are required. These etiquette rules serve to create a respectful and professional environment for all users.
8 guidelines for constructive cooperation
- Always use appropriate language and remain professional.
- Be open and show understanding. Communicate any dissatisfaction with your UTOR/Seeker in a transparent, friendly and solution-oriented manner.
- To prevent fraud, make sure that all your payments and communication always go through the YOUTOR platform.
- Do not share passwords, credit card information or other sensitive personal data.
- Protect yourself: Be careful with unknown links or attachments from users, as they may contain malicious software.
- Do not engage in conversations that make you feel uncomfortable. Don't reply and report the person.
- Avoid using remote access tools such as Teamviewer, because allowing a stranger to control your system carries enormous risks.
- Do not create or share potentially harmful, copyright infringing, illegal, misleading, offensive, discriminatory or violence-glorifying content or offers. If you have the feeling that it doesn't really belong here, you're probably right most of the time.
